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Frequently Asked Questions/How to Order From Our Site

Welcome to Charis Books and More online! Here you'll find information about how to order and purchase books on this site.

*****Please note that the online inventory does not represent the titles currently on our shelves, it represents the books we can order for you in a timely matter.***** 

Pile of Charis Bestsellers 

Searching: If you are looking for a particular book you can easily locate it by inputing a title, author, keyword or 13-digit ISBN (the number beginning in 978, which is usually located near the barcode on the back of a book) into our "Search" bar on the left hand side of each page. This will bring up both paper, hardback and ebook options.

Browsing:
--If you are interested in browsing our site or have a topic in mind but are unsure of a particular title please visit the "Booklist Highlights" menu on the left hand side of the page. If you click on "Parenting" you'll find books on parenting subdivided into the further categories of "Adoption," "LGBTO Parenting," and "Pregnancy/Fertility." Clicking on any of the Charis Sections will allow you to see a sampling of books from each of the Sections in our store.
--Visit "Charis Staff Picks" to browse the recommendations of your favorite Charis staff members.

How to purchase a paper or Ebook:
When you've found a book you want click on the title of the book and you will go to a screen with an "Add to Cart" button. You will then be directed to your "Shopping Cart" where you have the option to check out or continue shopping. If you already have an account with us you will be prompted to enter your username (ususally your email address, although some older accounts may have an independent username) and password (use the password tool if you have forgotten your password). If you do not already have an account you will be prompted to create one at this time. Your shopping cart can always be found in the top, right hand side of the website.

Libro FM logoHow to purchase an audio book: 

We are thrilled to partner with Libro.fm to offer an independent source for audiobooks. Customers get their first audiobook for $0.99 (including bestsellers and new releases) and then pay $14.99 per month, which is equal to one credit or one audiobook. Click here to start browsing the full catalog now!  

A Note About Inventory and Special Orders:
*****Please note that the online inventory does not represent the titles currently on our shelves, it represents the books we can order for you in a timely matter.*****
--In general, if under "Availability" it says "Usually ships in 1-5 days" that means the book should be a standard order and should be available within a week at the most.
--If a title is "Special Order-Subject to Availability" it may be unavailable or may take a bit more time for us to locate for you. If this is the case we will ALWAYS contact you and let you know what to expect about time and shipping rates.

If you order a book for in store pick up we will call or email you the day it arrives to inform you that your order if ready for pick-up. If your order is to be shipped we will send you an email notifying you when your order has been shipped.

Return Policy: We will gladly exchange unread, new books, and most other merchandise within 2 weeks for store credit only.

If you need any help at all please do not hesitate to call 404/524-0304 during regular buisness hours or email  info@charisbooksandmore.com and put "help with your website" in the subject line so we don't miss it!